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Here are the privacy terms. The contract language is German.
Table of contents
1. objective and responsible body
2. basic information on data processing
3. processing of personal data
4. collection of access data
5. cookies & coverage measurement
6. google analytics
7. google re/marketing services
8. Facebook Social Plugins
9. Facebook Remarketing
10. piwik statistics
12. jetpack (WordPress stats)
13. twitter buttons
14. pinterest buttons
15. +1 button from Google+
17. integration of third-party services and content
18. user rights and deletion
1. objective and responsible party
Provider of the online offer and the entity responsible for data protection is , Owner: Reinhold Lumper, Holzgau 56, AT-6654 Holzgau (Austria) (hereinafter referred to as “Provider”, “we” or “us”). For contact details please refer to our imprint.
The term “user” includes all customers and visitors of our online offer. The terms used, such as “user” are gender-neutral.
2 Basic information on data processing
We process personal data of users only in compliance with the relevant data protection provisions in accordance with the principles of data economy and data avoidance. This means that the user’s data will only be processed if a legal permission exists, in particular if the data is necessary for the provision of our contractual services and online services, or is required by law, or if consent has been given.
We take organizational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of data protection laws are complied with and thus to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.
If content, tools or other means from other providers (hereinafter collectively referred to as “third party providers”) are used within the scope of this data protection declaration and their named registered office is abroad, it is to be assumed that a transfer of data to the countries in which the third party providers are based takes place. The transfer of data to third countries takes place either on the basis of a legal permission, user consent or special contractual clauses that guarantee a legally required security of the data.
3. processing of personal data
– The provision, execution, maintenance, optimization and safeguarding of our services, services and user services;
– The provision of effective customer service and technical support.
We transmit users’ data to third parties only if this is necessary for billing purposes (e.g., to a payment service provider) or for other purposes if these are necessary to fulfill our contractual obligations to users (e.g., providing addresses to suppliers).
When contacting us (via contact form or email), the user’s details are stored for the purpose of processing the request and in case follow-up questions arise.
Personal data is deleted if it has fulfilled its intended purpose and there are no storage obligations that prevent its deletion.
4. collection of access data
We collect data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
We use the log data without attribution to the person of the user or other profiling in accordance with the statutory provisions only for statistical evaluations for the purpose of the operation, security and optimization of our online offer. However, we reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use on the basis of concrete indications.
5 Cookies & Reach Measurement
The viewing of this online offer is also possible under exclusion of cookies. If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
It is possible to manage many online ad cookies from companies via the US site http://www.aboutads.info/choices or the EU site http://www.youronlinechoices.com/uk/your-ad-choices/.
6 Google Analytics
Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. In doing so, pseudonymous usage profiles of the users can be created from the processed data.
We only use Google Analytics with IP anonymization activated. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
The IP address transmitted by the user’s browser is not merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
For more information about Google’s use of data for advertising purposes, settings and opt-out options, please visit Google’s websites: https://www.google.com/intl/de/policies/privacy/partners (“Data use by Google when you use our partners’ websites or apps”), http://www.google.com/policies/technologies/ads (“Data use for advertising purposes”), http://www.google.de/settings/ads (“Manage information Google uses to show you ads”) and http://www.google.com/ads/preferences (“Determine what ads Google shows you”).
User data is processed pseudonymously as part of Google’s marketing services. I.e. Google does not store and process e.g. the name or email address of the users, but processes the relevant data cookie-related within pseudonymous user profiles. I.e. from Google’s perspective, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected by “DoubleClick” about users is transmitted to Google and stored on Google’s servers in the USA.
The Google marketing services we use include the online advertising program “Google AdWords”. In the case of Google AdWords, each AdWords customer receives a different “conversion cookie”. Cookies can therefore not be tracked across the websites of AdWords customers. The information obtained using the cookie is used to create conversion statistics for AdWords customers who have opted in to conversion tracking. The AdWords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
Another Google marketing service used by us is the “Google Tag Manager”, with the help of which further Google analysis and marketing services can be integrated into our website (e.g. “AdWords”, “DoubleClick” or “Google Analytics”).
If you wish to object to the collection by Google marketing services, you can use the settings and opt-out options provided by Google: http://www.google.com/ads/preferences.
8. Facebook Social Plugins
Our online offer uses social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins are recognizable by one of the Facebook logos (white “f” on blue tile, the terms “Like”, “Like” or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/.
When a user calls up a function of this online offer that contains such a plugin, his device establishes a direct connection with Facebook’s servers. The content of the plugin is transmitted by Facebook directly to the user’s device and integrated into the online offer by the latter. In the process, usage profiles of the users can be created from the processed data. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform users according to our level of knowledge.
By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is transmitted from your device directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will learn and store his or her IP address. According to Facebook, only an anonymized IP address is stored in Germany.
If a user is a Facebook member and does not want Facebook to collect data about him or her via this online offer and link it to his or her membership data stored on Facebook, he or she must log out of Facebook and delete his or her cookies before using our online offer. Further settings and objections to the use of data for advertising purposes, are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.
9. Facebook Remarketing
Within our online offer, so-called “Facebook pixels” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), are used. With the help of the Facebook pixel, it is possible for Facebook to determine the visitors to our offer as a target group for the display of advertisements, so-called “Facebook Ads”. Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our Internet offer. This means that with the help of the Facebook pixel, we want to ensure that our Facebook ads correspond to the potential interest of the users and do not have a harassing effect. With the help of the Facebook pixel, we can also track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad.
The Facebook pixel is directly integrated by Facebook when our websites are called up and can save a so-called cookie, i.e. a small file, on your device. If you subsequently log in to Facebook or visit Facebook while logged in, the visit to our offer will be noted in your profile. The data collected about you is anonymous for us, so it does not offer us any conclusions about the identity of the user. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible. The processing of the data by Facebook takes place within the framework of Facebook’s data usage policy. Accordingly, you can find more information on how the remarketing pixel works and generally how Facebook ads are displayed, in Facebook’s data usage policy: https://www.facebook.com/policy.php.
You can object to the collection by the Facebook pixel and use of your data for the display of Facebook ads. To do so, you can visit the page set up by Facebook and follow the instructions there on the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads or declare the objection via the US page http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/. The settings are done in a platform-independent manner, i.e. they are applied to all devices, such as desktop computers or mobile devices.
10. Jetpack (WordPress Stats)
We use the plugin Jetpack (here the sub-function “WordPress Stats”), which embeds a tool for statistical analysis of visitor traffic and is provided by Automattic, Inc. 132 Hawthorne Street San Francisco, CA 94107, USA. Jetpack uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of this website is stored on a server in the USA. In the process, user profiles can be created from the processed data, although these are only used for analysis purposes and not for advertising purposes. For more information, please refer to the privacy statements of Automattic: https://automattic.com/privacy/ and notes on Jetpack cookies: https://jetpack.com/support/cookies/.
13. twitter buttons
We use the buttons of the Twitter service. These buttons are offered by Twitter Inc, 795 Folsom St, Suite 600, San Francisco, CA 94107, USA. They are recognizable by terms such as “Twitter” or “Follow” or associated with a stylized blue bird. With the help of the buttons, it is possible to share a post or website of this online offer on Twitter or to follow the provider on Twitter.
When a user calls up a website of this online offer that contains such a button, his browser establishes a direct connection with the servers of Twitter. The content of the Twitter button is transmitted by Twitter directly to the user’s browser. We therefore have no influence on the scope of the data that Twitter collects with the help of this plugin and inform users according to our state of knowledge. According to this, only the IP address of the user the URL of the respective website is transmitted when the button is accessed, but not used for purposes other than the display of the button.
14. pinterest buttons
We use the buttons (“Pin It”) of the service Pinterest, http://pinterest.com. With the help of the buttons, it is possible for users to share our articles or web pages on their “Pinterest boards”.
When a user calls up a web page that contains a “Pin It” button, their browser establishes a direct connection with Pinterest’s servers. The content of the “Pin It” button is transmitted by Pinterest directly to the user’s browser. We therefore have no influence on the scope of the data that Pinterest collects with the help of the “Pin It” button and inform the users according to our state of knowledge. According to this, only the IP address of the user and the URL of the respective website are transmitted, but only used for the purpose of displaying the “Pin It” button and sharing the content
With the following information, we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter, you agree to receive it and to the described procedures.
Content of the newsletter: We send newsletters, e-mails and other electronic notifications with promotional information (hereinafter “newsletter”) only with the consent of the recipients or a legal permission. If the contents of the Newsletter are specifically described in the context of a registration, they are decisive for the consent of the users. In addition, our newsletters contain the following information: our products, offers, promotions and our company.
Double-Opt-In und Protokollierung: Die Anmeldung zu unserem Newsletter erfolgt in einem sog. Double-Opt-In-Verfahren. D.h. Sie erhalten nach der Anmeldung eine E-Mail, in der Sie um die Bestätigung Ihrer Anmeldung gebeten werden. Diese Bestätigung ist notwendig, damit sich niemand mit fremden E-Mailadressen anmelden kann. Die Anmeldungen zum Newsletter werden protokolliert, um den Anmeldeprozess entsprechend den rechtlichen Anforderungen nachweisen zu können. Hierzu gehört die Speicherung des Anmelde- und des Bestätigungszeitpunkts, als auch der IP-Adresse. Ebenso werden die Änderungen Ihrer bei dem Versanddienstleister gespeicherten Daten protokolliert.
Die E-Mail-Adressen unserer Newsletterempfänger, als auch deren weitere, im Rahmen dieser Hinweise beschriebenen Daten, werden auf den Servern des Versanddienstleisters gespeichert. Der Versanddienstleister verwendet diese Informationen zum Versand und zur Auswertung der Newsletter in unserem Auftrag. Des Weiteren kann der Versanddienstleister nach eigenen Informationen diese Daten zur Optimierung oder Verbesserung der eigenen Services nutzen, z.B. zur technischen Optimierung des Versandes und der Darstellung der Newsletter oder für wirtschaftliche Zwecke, um zu bestimmen aus welchen Ländern die Empfänger kommen. Der Versanddienstleister nutzt die Daten unserer Newsletterempfänger jedoch nicht, um diese selbst anzuschreiben oder an Dritte weiterzugeben.
Anmeldedaten: Um sich für den Newsletter anzumelden, reicht es aus, wenn Sie Ihre E-Mailadresse angeben. Optional bitten wir Sie folgende Daten anzugeben: „Vor- und Nachname zwecks Personalisierung des Newsletters.
Statistische Erhebung und Analysen – Die Newsletter enthalten einen sog. „web-beacon“, d.h. eine pixelgroße Datei, die beim Öffnen des Newsletters von dem Server des Versanddienstleisters abgerufen wird. Im Rahmen dieses Abrufs werden zunächst technische Informationen, wie Informationen zum Browser und Ihrem System, als auch Ihre IP-Adresse und Zeitpunkt des Abrufs erhoben. Diese Informationen werden zur technischen Verbesserung der Services anhand der technischen Daten oder der Zielgruppen und ihres Leseverhaltens anhand derer Abruforte (die mit Hilfe der IP-Adresse bestimmbar sind) oder der Zugriffszeiten genutzt. Zu den statistischen Erhebungen gehört ebenfalls die Feststellung, ob die Newsletter geöffnet werden, wann sie geöffnet werden und welche Links geklickt werden. Diese Informationen können aus technischen Gründen zwar den einzelnen Newsletterempfängern zugeordnet werden. Es ist jedoch weder unser Bestreben, noch das des Versanddienstleisters, einzelne Nutzer zu beobachten. Die Auswertungen dienen uns viel mehr dazu, die Lesegewohnheiten unserer Nutzer zu erkennen und unsere Inhalte auf sie anzupassen oder unterschiedliche Inhalte entsprechend den Interessen unserer Nutzer zu versenden.
Kündigung/Widerruf – Sie können den Empfang unseres Newsletters jederzeit kündigen, d.h. Ihre Einwilligungen widerrufen. Damit erlöschen gleichzeitig Ihre Einwilligungen in dessen Versand durch den Versanddienstleister und die statistischen Analysen. Ein getrennter Widerruf des Versandes durch den Versanddienstleister oder die statistische Auswertung ist leider nicht möglich. Einen Link zur Kündigung des Newsletters finden Sie am Ende eines jeden Newsletters.
17. integration of third party services and content
It may happen that content or services from third-party providers, such as city maps or fonts from other websites, are integrated within our online offer. The integration of third-party content always requires that the third-party providers perceive the IP address of the user, since without the IP address they could not send the content to the user’s browser. The IP address is thus required for the display of this content. Furthermore, the providers of the third-party content can set their own cookies and process the users’ data for their own purposes. In doing so, user profiles can be created from the processed data. We will use this content in a data-saving and data-avoiding manner as far as possible and select reliable third-party providers with regard to data security.
The following presentation provides an overview of third-party providers and their content, along with links to their privacy statements, which contain further information on the processing of data and, in part already mentioned here, opt-out options:
18. user rights and deletion of data
Users have the right to receive, upon request and free of charge, information about the personal data that we have stored about them.
In addition, users have the right to correct incorrect data, revoke consent, block and delete their personal data, as well as the right to file a complaint with the competent supervisory authority in the event that unlawful data processing is assumed.
The data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention obligations.
19 Changes to the data protection declaration
We reserve the right to change the data protection declaration in order to adapt it to changed legal situations, or in the event of changes to the service as well as data processing. However, this only applies with regard to declarations on data processing. Insofar as user consents are required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.
Users are requested to inform themselves regularly about the content of the data protection declaration.