Consciously experience special
moments.

Worth knowing & cancellation conditions

Best price guarantee for direct booking

When booking via our homepage or direct inquiry we always guarantee you the best price!

Barrier-free

All areas in our hotel & restaurant are barrier-free accessible. Two of our alpine rooms are equipped for wheelchair users.

Arrival & Departure

The rooms are available from 4 pm on the day of arrival and until 10 am on the day of departure.

PAYMENT

With the reservation confirmation we ask you to transfer the deposit of € 200 per room to our account (free of charge for the recipient).

If you wish to redeem a voucher, please inform us of the voucher number when making your reservation. The reservation is fixed with the voucher number, no further deposit is necessary.

Payment reference: Name and date of stay
Reduction for children

Discounts are valid from two full-paying persons in the room, per child. For the category ‘Stubenzimmer komfort’ the child discounts are already valid for one full paying person.

Children's discount

The discounts apply from two full-paying persons in the room, per child. For the category ‘Stubenzimmer komfort’ the child discounts already apply with one full paying person.

  • 0 to 3 years – free of charge
  • 4 to 8 years – 50%
  • 9 to 14 years – 25%
  • 15 years and older – 10%

Double room for single use

For the mountain & parlor rooms a surcharge of € 18 per day will be charged for single use.

Short stay (up to two nights)

If you would like to stay less than three nights with us, a short stay surcharge of € 7 per day and person will be added.

Local tax

The local tax is added on site (from 15 years) per day and per person. (as of 2021: €1,40)

Dogs

On request, your faithful companions on four paws are also welcome. There will be charged € 9 per dog and day (without food).

Consumptions

Drinks and meals consumed in the restaurant are to be paid directly. A booking on the room bill is unfortunately not possible.

Bathrobes & Sauna Towels

Fluffy sauna towels are available for you in the sauna area. We will gladly provide a bathrobe for the duration of your stay, which you can obtain at the reception.

If you don’t want to part with the utensils, you can purchase all items at the reception

Cleaning

Small renunciation with big effect – no “lead cleaning” on Sunday.

Thus we help nature with a resource-saving use of water, detergent & energy.

Fresh towels or toilet paper are still available, if needed.

Thank you for your support!

Catering

If applicable, please let us know the following in advance:

  • Breakfast on arrival day € 14 per person
  • .

  • Special diet cuisine – vegan, intolerances, allergies or the like
  • .

Payment methods

Cash, Maestro, VISA and Mastercard. Bank transfer only in advance.

Cancellation terms

Easy Cancellation - Summer 2021

  • Free cancellation until 7 days before arrival
  • from 6 to 2 days before arrival 70 % of the total price has to be paid
  • one day before arrival or in case of no-show 90 % of the total price has to be paid

Cancellation conditions from winter 2021/2022

  • 6 weeks to 3 weeks before arrival 40% of the total price has to be paid
  • up to 7 days before arrival 70% of the total price has to be paid
  • from 6 days before arrival or no-show 90% of the total price will be charged.

We would like to point out that in case of further travel restrictions due to COVID-19, relaxed cancellation conditions will apply again for already made and future bookings. Other reasons for cancellation are excluded!

Group travel

Otherwise apply

Travel and cancellation insurance

You never know! So that you are also covered in case of the case, we recommend the conclusion of a travel cancellation insurance!